Saturday, May 2, 2009

metrocare.. (cont.)

to continue my story, april 13, 2009, just after a long holy week vacation in my home town, here comes Paul again. He asked me “Ma'm , why didn't you sign the package?”. I replied, “And why are you charging me that amount without my approval?”. He insisted "Mam, u won't be charged the whole amount and the package was so good, etc., etc.". I told him. "I didn't like the package and it's not a delivery slip, its a charge slip! that's why I did'nt sign!". I thought, okey na yun, basta pag ayaw ko, tapos na usapan, kaso mas masisira pa pala araw ko. He told me “Ma'm, it;s okey if you didn't like it, just make a cancellation letter faxed to our office, but you will be charged P1,400.00 cancellation fee”. “What?? “Yes ma'm, the fact that you agree to deliver the package, nagastusan na po kami dyan so magbabayad na po kayo, kung hindi, i-charge po kayo ng citibank dun sa whole amount”. “WHAAAT??”
Grabe, umakyat talaga lahat ng dugo sa ulo ko..I was trying to clear everything on phone..but he won't stop, ang sasama na ng mga sinabi nya so finally I told him, “Ok, I will not make any cancellation letter. And since I didn't make any purchase from your company and you dont have any proof of that purchase, that's final.”(sabay baba ng phone). After that, he didn't bother me anymore(Thanks God at nasindak ko sya).
The fo;;owing day, nadeliver yun new silver card ko, I called up citibank to verify if I were charged and again thanks God coz I was cleared.

Ang lesson po: Sobra dami na nila victims (were 3 in our office at yung isa, nacharged).If you were one of the victims, accept your mistake, but dont be fooled again by paying that amount ( I learned that those people pala were the one who will be charged a certain percentage pag di sila nakasingil that's why ganun sila ka desperate). Please share this, lalu na sa mga credit card holders, para wala ng mabiktima.
And one more thing, never give information from credit card, esp. the last 3 digits at the back of our card kahit pa sabihin nilang employed/connected sila from that company.
Here's a link that helped me..many thanks to this blogger.

http://echeblahblah.blogspot.com/2006/01/be-wary-of-smd-marketing-corp.html

Friday, May 1, 2009

Metrocare Marketing Corp.: A BAD EXPERIENCE

i just want to share this bad experience happened to me last march 30, 2009, to give warning to those who are not yet victims as well as to give an idea what u could do if u are already victim.
.i was busy doing my analysis when i received a call from PAUL RODRIGUEZ of Metrocare Marketing Corporation (a.k.a. Citylimits Marketing Corp.) He first congratulate me for having a good ctbank standing and since i m a good payor “daw”, i am one of the lucky cardholder who qualified for their previlege card. He told me that the privilege card offers so many big discounts (up to 60%) and covers almost all of the stablishments here in metro manila. The package also includes, i think 3-5 pcs. gift certificates amounting each to 3K. While he was very fast explaining, at the back of my mind, i'm computing how this gift certificates will amount, and i said hmm.. it's ok. Then he said the annual fee is PHP 18k+ but he is is giving me a very big discount amounting only to PHP5,850. It was very clear in my mind that I am going to see the package first, then if its ok, i will call him back and we will talk on the deferred payment (depende raw sakin kung magkano gusto ko) payable until 2011. I agreed, gave my card details..(this was my big mistake!)thinking that they are affiliated with the citibank co.. He then gave the phone to his supervisor MS. MONIQUE APACIBLE congratulating me for availing the card, nagulat ako kasi congrats daw eh ang alam ko for approval ko pa yung package, but i wasn't able to speak coz she gave me back to PAUL R. saying he was so happy that i accepted it. before we close, he asked me where to deliver the package and confirmed that I will be charged only if i signed and accepted the package.
that afternoon I didn't told anyone about what happened but I wasn't able to sleep coz i was bothered by the details of my card that was given to him. The next day, I googled about that metrocare..nothing bad but as i was about to close, i noticed a blog from http://www.echeblahblah.blogspot.com/ (thanks to this blog..), only to discover so many same scenarios.
i immediately made inquiry to my card provider at yun nadiscover ko na there's a hanging amount of 5,850 and i said “grabe, totoo nga yung nasa blog!”. I asked if it will be removed if the card is blocked pero macha-charge pa rin daw sakin yun plus may 300 pa na payment for card replacement.(hu, hu, talo talaga ako). then i called up the number that Paul Rodriguez gave me but the phone just kept ringing..
it was a bad day for me, di ko na nagawa iba kong jobs..
that afternoon, nag call ulit ako sa citibank and nag request na lang na i-down grade yung card ko to silver (in that case, mapapalitan yung card ko ng walang charge). Na approve agad yung request ko so di na ako nagworry na baka magamit sa ibang transactions..
the package was delivered last april 1, buti na lang at alam ko na yung panloloko nila so i didn't sign.(Note: yun pinapa-sign pala nila, charged slip not delivery or acknowledgement slip. So kung nag sign ako, kaagad-agad nila mai-post yung P5,850 na yun). the delivery man told me if i will not sign, i have to call metrocare but i told him i won't, coz their not answering my previous calls.. (to be continued)